Get to know us – 20 facts about DWV

The past couple of years at DWV have been extraordinary. We’ve relocated, grown our team, and navigated unchartered territory with a national lockdown. With so much going on we, like so many others, rarely take the time to slow down and look at how far we have come.

We’ve been in the industry for over 30 years, and a lot has changed, so it’s time you learned more about us. Here are 20 facts you may not know about DWV:

1. DWV is part of the AmTrust Financial Group, which is rated A (Excellent) by A.M. Best in terms of financial strength. We are a strong business and will not let you down.
2. We operate one of the largest networks of fully employed SMART repair technicians in the UK. Saving you the hassle of finding a bodyshop, we come to you at a place and time that’s convenient for you.
3. We are an approved repairer for the Toyota/Lexus Minor Damage & Alloy Wheel Insurance products.
4. We have over 30 years of experience in the mobile automotive, SMART/cosmetic/alloy wheel repair industry. You can trust us to deliver.
5. We repair over 170,000 cars each year, so we know what we’re doing.
6. We have a 5-star Trustpilot quality rating from 20,000 customer reviews.
7. Our technicians use UV technology to produce the best repair possible. Did you know UV filler and primer take only a few seconds to fully dry and last a lot longer than conventional products?
8. We complete more repairs on the back of cosmetic/alloy wheel insurance policy claims than any other UK SMART repairer.
9. We have more than 105 repair vans on the road throughout the UK.
10. We provide repairs to some of the biggest car auction businesses in the UK, including British Car Auction, Aston Barclay and Manheim.
11. All our technicians are highly skilled with years of car body/SMART repair experience.
12. Our head office is based in the heart of Leeds. We moved to sunny Yorkshire in 2020 after relocating from Sutton Coldfield.
13. We are the approved repairer for Car Care Plan cosmetic and alloy wheel insurance products sold by many big motor manufacturers and dealer groups.
14. We genuinely care about the environment and are one of the very few mobile repairers who are ISO 14001 certified, the standard for environmental performance.
15. We are the only repairer in our sector to use an automated planning and route optimisation booking system, giving customers a quick and hassle-free service.
16. We are Safe Contractor approved, so you know you’re in safe hands.
17. Having your car repaired by us before you return it on a lease or PCP could save you money.
18. We have a customer satisfaction rate of over 98%.
19. We have a state-of-the-art training facility at our head office in Leeds, ensuring we have a fully skilled and up to date network of technicians.
20. We carry out regular upskilling of our network of mobile technicians to ensure customers receive the most up-to-date repair solution for their vehicle.

Did any of those facts surprise you? We have a lot of exciting updates coming up this year, so make sure you follow us on Instagram, Facebook, and LinkedIn for live updates. If your car needs a little TLC, get a free quote now. 

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